Fees, Billing, and Insurance
Please be aware, insurance contracts vary by physician and we recommend you check with your insurance and our office to confirm if we are in-network with your insurance.
As a rule, Neurology Associates (Dr Delio and Dr Gibbs) are not contracted with most insurance companies. Dr Curatalo is in-network with several insurances and you can confirm participation with our billing office.
The following is a list of those insurance that Drs Delio and Gibbs are contracted with:
- Medicare
- Tricare
- SB Cottage Hospital Employee Health
- SB Select IPA
- CenCal Health
For those insurances we are not contracted with, we will expect payment in full at the time of your visit, with the exception of injections. We will file a claim to your insurance company as a courtesy, irrespective of whether we have a contract with your carrier, and request that they reimburse you directly.
Our fees are comparable to similar charges for high-quality neurologic care in Southern California. We genuinely share your concerns about the high cost of medical care. In establishing our charges for each patient visit, we consider not only the time spent directly with you, but also additional time needed to review records, labs and other tests.
Supplemental charges may be made for complex phone calls, completion of forms or generation of letters outside the scope of general medical practice.
Payment Types Accepted:
Financial Policy:
Dr Delio and Dr Gibbs are not contracted with most PPO plans and our office will ask for payment at the time of the visit. We will file a claim to your insurance as a courtesy. We recognize that financial hardship can be a barrier to healthcare and will try to work with you and where necessary set up a payment plan. Should you default on payment of your account, the account will be sent to a collection agency and you will be charged $25 to cover collection fees.
Open Payments Database:
For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.
You may search this federal database for payments made to physicians and teaching hospitals by visiting this website: Open Payments Data
Our Patient Portal
— Please Note – Dr Curatalo Does Not Use Elation Passport —
What is Elation Passport?
Elation Passport is a secure online portal for you and your doctor to share and communicate regarding your health information. Elation Passport can be accessed through a web browser or via the Elation Passport for Patient’s iOS© application.
Dr Delio and Dr Gibbs are happy to communicate using Elation Passport. If you are a patient of either Dr Delio or Dr Gibbs and would like to be set up with our portal please email the office at frontoffice@sbneuro.com and we will send you a link to get set up.
What if I already have Elation Passport with another MD?
We realize that some patients may already have an Elation Passport with another medical practice. If that is the case you can add our doctors to your existing log-in following the directions below.
https://help.elationhealth.com/s/article/one-login-patients
Having issues with the portal? See Elation’s helpful FAQ page:
https://help.elationhealth.com/s/article/Patient-Passport-Frequently-Asked-Questions-for-Patients